In the RepZio App, there are two different features called "Child Items" and "Related Items" that can be used to display products more efficiently. Each of these features enables quicker access to other products similar to the main product by displaying another size or color with one tap of an icon. If you choose to use one of these two features, reps can be a finger tap away from increasing sales by providing them a quick way to offer fresh ideas and insight during their dialogue with clients.
Each of these features will require proper set-up to enable them to be used most efficiently on the RepZio App. Therefore, understanding how they are displayed on the app and considering how the product details need to be a factor in deciding if either or both of these features should be used.
Child Items and Related Items can be used to display your products in a theme, a grouping, or to show similar products that vary by color or size. Once your Child and/or Related items are organized, either one or both of these features can accomplish similar goals of suggesting products and completing orders quickly by helping guide the user to other products with the ability to add to an order.
IMPORTANT: Parent products must be in a category in order to be seen on the app, but the Child Items associated to the Parent product must NOT be categorized as they are only seen through the parent product. All products that are called Child Items must be listed on the product template as an active item but not categorized.
Child Items are displayed on the app under a tab within the details of the parent product. The tab is called "Child Items" by default, but you may rename it to better describe your products. "Options", "Alternate Colors", or "Other Products" are commonly used as replacement names.
More information on Creating and Understanding the Child Item Template
Related items are linked to a product by an icon at the bottom left of the product details within the app.
Important: Related items are not connected to a parent product so they need to be categorized. This link is easy to find while you are looking at a product; there is a Related Item icon that once tapped will take the user to the other products.
More information on Creating and Understanding the Related Item Template
Often these items may be selected and added to an order instead of the original product being viewed. For example, a buyer viewing a specific chair would click on a related product of a table or love seat or another chair with a different style. Related items can be used to sell mates or sets of products as well.
Note: A product can have both Child Items and Related Items associated with it.