Welcome to RepZio.
Child Items allow you to associate similar products that may be bought in multiple sizes and or colors to display under a tab within a Parent product. This template allows you to create a quick way for your users to go between a main or parent product and a Child Item. For example, you offer a product in blue (parent product) but it also comes in red, black and white so you could associate the other available colors as Child Items to the blue one which will then be referred to as the Parent product.
The Child Products Template (“ImportChildProducts.xls”) is used to upload the Child Items for your products to display on RepZio App.
Child Product Template Fields
- ItemID ⌨️
- Required Field
- Item code or SKU of the Parent product
- ChildItemID ⌨️
- Required Field
- Item code or SKU of the child product
- Optional Field
- Order in which the child items will appear. By default the products will display on the app by ItemId
- IsDeleted ✔ ❌
- Required Field
- Manages whether or not the child product to appear under the parent.
- IsDeleted = FALSE means items WILL SHOW for buyers
- IsDeleted = TRUE mens items WILL NOT SHOW for buyers
Learn more about Child & Related Items here.
FREQUENTLY ASKED QUESTIONS (FAQS)
Q. Is a template required?
A. Yes, the Import Child Products template is required.
Q. Can I create parent/child relationships directly within WebManager?
A. No, you cannot create a parent/child item setup directly within WebManager. However, once uploaded, you can make minor adjustments within WebManager > Products > Child Products
Q. Why are my child products showing like the parent products within the app?
A. If you have completed the parent/child relationship setup and child items are showing like they would if they were solo items, double check to see that the child items are not categorized. Child items should not be categorized. Example: a tee shirt is available in sizes XS, S, M, L, and XL and they are all individually listed in the app, but you setup the parent/child setup and size XS is the parent item. Make sure that sizes S-XL are not categorized.
Q. I want child items to show like parent items would, how do I set that up?
A. If you want your child items to show similarly to how a solo item would show, then you should categorize the child items within the system. Example: a tee shirt is available in sizes XS, S, M, L, and XL but only the XS shows in the product list. Categorize sizes S-XL for them to show individually.
Q. Does the parent/child relationship work in reverse?
A. Not automatically but there are ways you can make this work. If you your child items to also show the additional sizes when they are selected, you'll need to setup the parent/child relationship within the template as well.
Q. What happens if my parent item is no longer available?
A. If a parent item becomes unavailable, due to low or no inventory, etc., and you need to replace it with another item, you can follow these steps to update.
- You will need to delete the current parent/child relationship. This can be done two ways:
- Export your child items data, navigate to the parent/child relationship and mark it “TRUE” in the IsDeleted column. Save your work, and re-upload the child products spreadsheet into the Web Manager.
- Alternatively, you can click on “Products” within the Web Manager, then “Child Products”. This will lead you to a spreadsheet-like interface that displays all current parent/child item relationships. Find the one you wish to remove and click the box next to it under the IsDeleted column. Click on the red “Save Changes?” button to save your work.
- Once you have deleted the old parent/child relationship, all you have to do is follow the steps listed earlier in this article to create a new parent/child relationship.