Your password is a series of numbers, letters, and special characters. Protect your account by creating a unique password that is not easily guessed by others. Resetting your password from time to time will help keep your account secure.
Please note: When your account was created, your brand admin set a password for you.
iPad App Password Reset
Follow the steps below to reset your password.
Step 1
Tap Forgot Password? on the login screen
Step 2
Enter your email address
Step 3
Tap Reset Password and tap OK in the pop-up message
Step 4
Open your email and locate the 'RepZio iPad App' email
Step 5
Tap Reset Password
Step 6
Enter your email address (if not auto-populated) AND enter (re-enter) a new password
Step 7
Tap Reset Password, close the window and login on the iPad app with your email and new password.
🔹 Note: Changing your password in the iPad app will also change your password in the Web App.
Web App Password Reset
Follow the steps below to reset your password.
Step 1
Click Forgot Password? on the login screen
Step 2
Enter your email address and click Reset
Step 3
Open your inbox and look for an email from RepZio with the subject line Requested Information
Step 4
Within the email click Reset Password
Step 5
Enter your new password and re-enter it, then click Reset Password
Step 6
Completely close the browser and then navigate back to app.repzio.com
🔹 Note: Changing your password in the Web App will also change your password in the iOS App.
FREQUENTLY ASKED QUESTIONS (FAQS)
Q. What are the password requirements to setup my account?
A. The password requirements that are required to setup your account are listed below.
Password Requirements
- 8+ characters
- At least 1 number (e.g. 1, 2, 3, 4, 5, 6, 7, 8, 9, 0)
- At least 1 uppercase letter (e.g. A, B, C)
- At least 1 lowercase letter (e.g. a, b, c)
- At least 1 special character (e.g. !, @, #, $, %, ^, &, *, etc.)
Q. Why am I receiving an error message when setting up my password?
A. If you login through the password reset, you may be taken to a screen that says "this salesreps-login.repzio.com page can't be found'.
Never fear, close this page and then navigate back to app.repzio.com to login OR log into the iOS app on your iPad or iPhone.