Your password is a series of numbers, letters, and special characters. Protect your account by creating a unique password that is not easily guessed by others. Resetting your password from time to time will help keep your account secure.
Please note: When your account was created, your brand admin set a password for you.
iPad App Password Reset
Follow the steps below to reset your password.
Step 1
Tap 'Forgot Password?' on the login screen
Step 2
Enter your email address
Step 3
Tap 'Reset Password' and tap 'OK' in the pop-up message
Step 4
Open your email and locate the 'RepZio iPad App' email
Step 5
Tap 'Reset Password'
Step 6
Enter your email address (if not auto-populated) AND enter (re-enter) a new password
Step 7
Tap 'Reset Password' , close the window and login on the iPad app with your email and new password.
Web-Version Password Reset
Follow the steps below to reset your password.
Step 1
Click 'Forgot Password?' on the login screen
Step 2
Enter your email address
Step 3
Click 'Reset Password' and close the window
Step 4
Open your email and locate the 'RepZio iPad App' email
Step 5
Click 'Reset Password'
Step 6
Enter your email address (if not auto-populated) AND enter (re-enter) a new password
Step 7
Click 'Reset Password' and close the window
Step 8
Login at app.repzio.com or in the iPad App*
*Logging into the iPad App requires a standard license. If you are unable to log into the iPad App, contact your brand's admin for assistance.
FREQUENTLY ASKED QUESTIONS (FAQS)
Q. What are the password requirements to setup my account?
A. The password requirements that are required to setup your account are listed below.
Password Requirements
- 8+ characters
- At least 1 number (e.g. 1, 2, 3, 4, 5, 6, 7, 8, 9, 0)
- At least 1 uppercase letter (e.g. A, B, C)
- At least 1 lowercase letter (e.g. a, b, c)
- At least 1 special character (e.g. !, @, #, $, %, ^, &, *, etc.)
Q. Why am I receiving an error message when setting up my password?
A. If you login through the password reset, you may be taken to a screen that says "this salesreps-login.repzio.com page can't be found'.
Never fear, close this page and then navigate back to app.repzio.com to login OR log into the iOS app on your iPad or iPhone.