This video will explain how the file mapper works in detail. Usually, users would have to copy/paste their data into WebManager's product and customer templates. With the release of the file mapper, you can now load their original product and customer files into the WebManager and "map" them. This will allow you to load your own files into the system without needing to copy/paste your data.
Knowing the column headers on WebManager's product and customer template is critical for user success.You can learn more about the headers with the following links:
Product Template: Headers Defined
Customer Template: Headers Defined