You may need to clear your browser cache and cookies for troubleshooting purposes. Below are step-by-step instructions for popular browsers, both mobile and desktop.
📱 Mobile Browsers
Android (General Instructions)
Steps may vary by device and browser, but typically:
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Open Settings > Apps or Application Manager.
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Find your browser in the list.
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Tap Clear Data and then Clear Cache.
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Close all browser windows and reopen the browser.
Chrome for Android
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Tap the Chrome menu (⋮) > Settings.
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Tap Privacy (under Advanced).
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Tap Clear browsing data.
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Choose All Time as the time range.
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Check Cookies and Site Data and Cached Images and Files.
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Tap Clear data, then restart the browser.
Safari for iOS
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Open the Settings app.
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Scroll down and tap Safari.
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Tap Clear History and Website Data and confirm.
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Close all Safari tabs and reopen the browser.
Chrome for iOS
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Tap the Chrome menu (⋮) > Settings.
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Tap Privacy > Clear Browsing Data.
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Choose the types of data to clear.
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Tap Clear Browsing Data, then restart the browser.
💻 Desktop Browsers
Chrome
To delete all cookies and cache:
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Type
chrome://settings/clearBrowserData
into your address bar. -
Click the Advanced tab.
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Select:
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Browsing history
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Download history
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Cookies and other site data
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Cached images and files
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Choose All time from the time range dropdown.
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Click Clear data and restart the browser.
To delete cookies for a specific site:
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Go to Settings > Privacy and security > Cookies and other site data.
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Click See all cookies and site data.
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Search for the website name.
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Click Remove next to the site.
Firefox
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Click History > Clear Recent History.
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Choose a time range (select Everything to clear all).
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Click the arrow next to Details and select all items.
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Click Clear Now, then restart the browser.
Microsoft Edge
⚠️ Support for Edge Legacy ended in 2021. Make sure you are using the Chromium-based version.
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Click the Hub icon (★ with lines) > History (⏰) > Clear all history.
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Select:
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Browsing history
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Cookies and saved website data
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Cached data and files
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Click Clear, then restart the browser.
Opera
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Go to Menu > Settings > Privacy & Security > Clear browsing data...
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Choose The beginning of time from the dropdown.
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Select:
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Browsing history
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Download history
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Cookies and other site data
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Cached images and files
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Click Clear browsing data, then restart the browser.
Safari (macOS 8 and later)
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Go to Safari > Clear History.
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Choose a time range and click Clear History.
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Fully quit Safari by going to Safari > Quit Safari or pressing Command-Q.
❓ FREQUENTLY ASKED QUESTIONS (FAQS)
Q. Will clearing cache and cookies log me out of websites?
A. Yes. You’ll be logged out of most sites and may lose saved preferences.
Q. How often should I clear my cache?
A. Occasionally—especially if pages aren’t loading correctly or you’re experiencing login or display issues.
Q. Can clearing cache fix app or login errors?
A. It often helps resolve browser-based issues like loading errors, broken layouts, or login problems.