Sellers now quickly populate new customer information by scanning a buyer’s badge at market. You can also match a scanned badge to an existing customer in your WebManager's Customer list. The buyer information scanned is collected inside WebManager's Showroom Activity page.
- Ensure you are updated to the latest version of RepZio & login as you usually would.
- Notice on the landing page, the blue QR code icon, tap that.
- Your camera will appear. Position the camera to capture the QR code on the buyer badge.
- The "Badge Captured!" screen will appear giving your 2 options
Add New Customer Button
This will take you to the traditional Add Client screen pre-populating the customer information that you just scanned.
Notify Sales Reps Button
You can use The Notify Rep button to send a sms/txt message to the phone number of the Sales Rep detailed on the left. Ensure your WebManager has added your 7 digit US phone number to Sales Rep Phone Number field.
Potential Client Matches
If the scanned buyer information matches a customer in your WebManager customer list, you can quickly tap that matched customers name to begin order writing.
Q: “My badge scanning screen is white and my camera does not appear?”
Ans: Ensure RepZio is allowed to access your camera. Go to Settings > using the search bar at the top, type RepZio > toggle Camera to green. This will allow RepZio to access your camera. Switch back over into the app & continue badge scanning.
Q: "I am not receiving sms / txt notification"
Ans: Ensure your WebManager has added your 7 digit US phone number to Sales Rep Phone Number field and or the Cell Phone number field. To ensure sms / txt delivery, add 1.561.250.0584 to their address book / contacts, just in case a sms / txt message blocker is enabled.
Q: "My camera is toggled but I still don't see the Badge Scan button?"
Ans: Ensure your RepZio WebManager has you toggled to Showroom Mode. This article will guide your WebManager.
Q: Why do I get a "Bad Badge" message when scanning?
Ans: Be sure that you are only scanning the QR code of an official market badge.