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🛒 ShopZio Ordering Guide

ANDMORE Support
  • Updated
 

🛒 ShopZio Ordering Guide

ShopZio is a B2B marketplace that connects buyers with brands from around the world. With a single ShopZio account, you can browse, shop, and place orders with any participating brand.

Important: All buyers must have a ShopZio account before they can shop. Even if you're already a customer of a participating brand, you'll need to register and log in to ShopZio before placing an order

 

✅ How to Submit an Order

StepAction1Log in to shopzio.com2From the My Brands dropdown, select the brand you want to shop3Browse or search for the items you want to purchase, then click Add to Cart.Use the ➕ or ➖ buttons to increase or decrease the quantity.Or, type the desired quantity directly into the quantity field.4Hover over the Shopping Cart icon and click Checkout Now5Enter or update your Billing and Shipping Addresses, then click Continue6Complete any required order information, including:PO NumberShip DateCancel DateDo Not Ship Before DateNotes7Add a new credit card or select a saved payment method, then click Place My Order8Click Yes, Submit Order to confirm your order9Click Continue Shopping to close the confirmation window and return to shopping

Note: Some brands require minimum order quantities for individual items and may also enforce minimum dollar amounts for first-time and/or repeat orders.

➕ Add Items to an Open Cart

If you already have an open cart for a brand, any additional items you add will automatically be added to that existing cart.

❌ Delete Items from an Open Cart

StepAction1Hover over the Shopping Cart icon and click the ❎ icon next to the item you want to remove2Click Delete to confirm3Repeat these steps for any additional items you want to remove

✍️ Update the Quantity of an Item in an Open Cart

StepAction1Hover over the Shopping Cart icon and then click Checkout Now2Click the ➕ or ➖ buttons to increase or decrease the item quantity3Repeat as needed for any additional items in your cart

❓ Frequently Asked Questions (FAQS)

If you receive the message “Account Not Associated” it means that your account with the brand may no longer be valid or it may be inactive on the backend. You should reach out to the brand directly via the phone number/email address listed in the message for further assistance. You will not be able to browse products or submit orders until they update your account. ANDMORE Support is unable to restore access as we do not manage customer orders.

🕵️‍♀️ Additional Support

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Find answers to common questions through our 🌐 Resource Center.

Contact ANDMORE Support

Need additional assistance? Submit a ticket → https://andmore.atlassian.net/servicedesk/customer/portal/49

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