WebManager is the central platform for managing data and user access across all systems. You can set up different access levels to control what users can manage.
Manage Access Levels
Follow the steps below to manage access levels for users.
Step 1
Log into WebManager
- If using a different URL, update your saved login.
- A SuperAdmin must already be setup to create additional users. If you are unable to proceed, contact your brand's admin.
Step 2
Click Users
Step 3
Click View / Assign Access to add or remove access
Step 4
Select the appropriate access levels
⚠️ Important
At least one user must always have SuperAdmin access. If all SuperAdmin access is removed by mistake, stay on the page and reassign it to a user. If you've already closed WebManager, contact ANDMORE Support.
Step 5
Click Save Changes
Add a New User
Follow the steps below to add / create a new user within WebManager.
Step 1
Log into WebManager
Step 2
Click Users
Step 3
Enter the first name, last name, unique email address, and a password.
- All fields are required
Step 4
Click View / Assign Access
Step 5
Select the appropriate access levels
⚠️ Important
At least one user must always have SuperAdmin access. If all SuperAdmin access is removed by mistake, stay on the page and reassign it to a user. If you've already closed WebManager, contact ANDMORE Support.
Step 6
Click Save Changes
Delete a User
Follow the steps below to delete a user within WebManager.
Step 1
Log into WebManager
Step 2
Click Users
Step 3
Click the trash can icon next to the user you want to delete
Step 4
Confirm deletion in the pop-up window by clicking Delete User Name
🔹 Note: The user name will depend upon how it was setup in the system.
⚠️ Important
At least one user must always have SuperAdmin access. If all SuperAdmin access is removed by mistake, stay on the page and reassign it to a user. If you've already closed WebManager, contact ANDMORE Support.
❓FREQUENTLY ASKED QUESTIONS (FAQS)
Q. Can multiple users login with the same credentials?
A. Technically yes, but we strongly discourage it to avoid data conflicts. Each user should have their own account.
Q. Can I manage users via a template?
A. No, all user management must be managed directly within WebManager > Users.
Q. Why do I see a "user already exists" error when adding a user?
A. The email is likely in use for another brand. Each account must have a unique login.
Q. What if all users are accidentally deleted?
A. If you're still on the Users tab, add a SuperAdmin immediately. If locked out, contact Support for assistance.
Q. Can an admin's user email address be updated?
A. No, the admin must be deleted and re-added with the new email.