If an Admin Portal will not load and appears stuck in a loop, you may see the URL repeatedly refreshing in your browser. This issue is often caused by incorrect date and time settings on your computer, which can prevent proper authentication. π
Below are the steps to check and correct your Windows date and time settings.
β Quick Fix: Check Your Date & Time Settings
Make sure your deviceβs date and time are set correctly and that automatic syncing is turned on. Correcting this usually resolves the loading loop immediately.
π₯ How to Sync Date & Time β Windows 10
Open the Start Menu and go to Settings β Time & Language.
Scroll down and select Additional date, time, & regional settings.
In the Control Panel, choose Date and Time β Internet Time β Change settings.
Select βSynchronize with an Internet time server.β
Click Update now, then OK.
If you receive an error, try a different time server or temporarily adjust the date/time manually before attempting to sync again.





π Advanced Option: Use Command Prompt
If syncing in Settings does not work, you can manually re-sync using Command Prompt.
Open Command Prompt as Administrator.
Type:
w32tm /resyncIf you receive an error, type:
net start w32time
Then run the re-sync command again.


β° Optional: Third-Party Tools
If you prefer tools that keep your clock updated automatically, below are two commonly used options:
Dimension 4 π§
A free tool for personal use that offers many time server options and can run at startup.





βοΈ Atomic Clock Sync
A lightweight utility that syncs with U.S. atomic time servers provided by NIST. Use these only if your organisation allows third-party software.




π§ Final Tip
Once your clock has been synced, refresh your browser or restart your device. Then try loading the Admin Portal again.