🚚 Managing Multiple Ship-To Addresses in WebManager
Customers may have multiple addresses where they need their orders shipped. Make shipping easier by pre-uploading shipping addresses in WebManager.
To upload additional Ship-To addresses, you must already have customers loaded into the system. Once that’s done, use the Import Ship-To Template to load their additional shipping addresses.
From there, you’ll be able to view and edit multiple shipping locations for each customer—similar to how edits work in the Products Quick Edit and Edit Customers sections.
💡 Tip: For bulk updates, we recommend using the Import Ship-To Template instead of making changes manually.
Additionally:
📱 Sales reps using the RepZio app can add Ship-To addresses on the go.
🛍️ Customers using our B2B Direct platform can manage Ship-To addresses directly on the website.
🔹 Note: The ShopZio platform does not support multiple Ship-To addresses.
✏️ How to Edit Ship-To Addresses
Follow these steps to update an address in WebManager:
Step 1
Click the cell you wish to edit
Step 2
Enter the new information
Step 3
Click outside the cell
Step 4
Click the red Save Changes button
Step 5
After saving, click Push Data Live to update the app with the latest shipping info
❓ FREQUENTLY ASKED QUESTIONS (FAQS)
Q. Can I add Ship-To addresses directly in WebManager?
A. No. To add additional Ship-To addresses, you'll need to use the Import Ship-To Template.
Q. How can I update multiple Ship-To addresses at once?
A. Use the ImportShipTo template to add or modify large batches of Ship-To data for your customers.
Q. Can sales reps add Ship-To addresses in the app?
A. Yes! Sales reps using the RepZio app can add new Ship-To addresses while on the go.
Q. Can customers manage their own Ship-To addresses?
A. Customers using the B2B Direct platform can add or update Ship-To addresses directly from their account.
Q. What if I forget to Push Data Live?
A. Any changes made to shipping info won’t appear in the app until you Push Data Live. Always complete this step after making edits.