Applications can crash for a number of reasons: poor internet connection, outdated software, low storage space, memory overload, hardware conflicts, installation issues, unexpected user actions, and more.
🔄 Update Your Software
Running the latest versions of iOS and RepZio is key to ensuring optimal performance.
To update iOS:
Open the Settings app
Tap General → Software Update
Tap Update Now and enter your device passcode if prompted
🔹 Note: Devices running iOS versions earlier than 12 are no longer supported.
To update RepZio Software:
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Open the App Store
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Tap your profile icon in the upper-right corner
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Scroll to the Updates section
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Tap Update next to RepZio or Update All
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Tap Done, close the App Store, and reopen the RepZio app
🔁 Restart Your Device
Sometimes the simplest fix is the most effective. A basic restart can refresh your system and resolve temporary glitches.
👉 Learn how to Restart Your iPad
🛠️ Force Restart Your iPad
If your device is unresponsive or laggy, a force restart may help.
🔹 Note: A force restart is different from a regular restart. The method varies depending on your iPad model.
👉 Learn how to Force Restart iPad
📽️ Prefer to watch? Check out this video tutorial
📦 Check Your Storage Space
Low storage can affect app performance. If you've maxed out your space with pet pics or scenic sunset videos, it may be time for a cleanup.
🧹 Delete Unused Apps
Clearing out apps you no longer use can free up valuable space and help RepZio run more smoothly.
🎛️ Disconnect Bluetooth Keyboards
RepZio may crash when browsing categories if a Bluetooth keyboard is connected. Be sure to disconnect it before using the app.
♻️ Reinstall the RepZio App
If issues persist, you may need to delete and reinstall the app.
⚠️ Important Before reinstalling, make sure:
iCloud backup is disabled for the app.
Any unsubmitted orders are submitted or emailed, as deleting the app will erase them.
❓ Frequently Asked Questions (FAQs)
Q. Why does RepZio keep crashing on my iPad?
A. Crashes can occur due to outdated software, low storage, poor internet connection, or hardware conflicts—especially if a Bluetooth keyboard is connected.
Q. How do I know if my iOS is up to date?
A. Go to Settings → General → Software Update. If an update is available, you’ll see the option to install it.
Q. Do I need to reinstall RepZio if it crashes?
A. Not always. Try restarting your device, updating software, or checking your storage first. Reinstalling should be your last resort.
Q. Will I lose my orders if I delete the app?
A. Yes—any unsubmitted orders will be lost if you delete the app. Make sure to submit or email your orders first, and disable iCloud backup before reinstalling.
Q. Can I use RepZio with a Bluetooth keyboard?
A. Currently, using a Bluetooth keyboard can cause the app to crash when browsing categories. We recommend disconnecting it while using RepZio.
Q. What if I’ve tried everything and the app still crashes?
A. If you've followed all troubleshooting steps and are still experiencing issues, please contact our support team for further assistance. You may also need to contact Apple Support or head to an Apple store for further assistance with your device.