✨ Customer Special Pricing Overview

Customer Special Pricing lets you create temporary pricing conditions for specific customers and products.

➡️ To use this feature:
Download and complete the ImportCustomerSpecialPricing template. After importing, you can review and make minor edits directly in WebManager.

Navigation: WebManager → Products → Customer Special Pricing

⚙️ Enabling Customer Special Pricing

To display special pricing in the app, you must first enable it in WebManager.

Path: WebManager → Settings → RepZio App Settings → Pricing Customisation

🔹 Note: If not enabled, the system will default to the customer's assigned price level.

📋 Template Field Descriptions

1. CustomerNumber
   The unique identifier for the customer. This must match the customer number in WebManager.
   🔹 Note: This field cannot be edited within WebManager.

2. ItemID
   The product code for the item receiving special pricing.
   🔹 Note: This field cannot be edited within WebManager.

3. SpecialPrice
   The temporary price assigned to the product.
   ✅ This field can be edited in WebManager.

4. StartDate
   The date the special pricing begins (MM/DD/YYYY).
   ✅ This field can be edited in WebManager.

5. EndDate
   The date the special pricing ends (MM/DD/YYYY).
   ✅ This field can be edited in WebManager.

6. IsDeleted
   Determines whether the special pricing is active.
   ✅ This field can be edited in WebManager.

   • False = Special pricing is active

   • True = Special pricing is removed

📊 Sample Data

❓ FREQUENTLY ASKED QUESTIONS (FAQS) 

Q. Can I create Customer Special Pricing directly within WebManager?

A. No, you must first use the Import Customer Special Pricing template. After importing, you can make minor edits within WebManager directly.

Q. Is Customer Special Pricing the same as Special Price?
A. No. 

→ Customer Special Pricing applies a custom price for a specific product and customer, with defined start and end dates.
→ Special Price, on the other hand, is typically used for general sales or markdowns, not customer-specific pricing.

🔹 Note: Customer Special Pricing will override the assigned price level and will display as the actual item price. Customers will only see the special pricing you’ve configured.

Q. How is Customer Special Pricing displayed across platforms?
A. Customer Special Pricing is shown as the product’s current price to front-end users, with no visible reference to the original or standard price.

Q. Can I upload multiple customers and products at once?
A. Yes, the template supports batch uploads so you can import multiple pricing records in a single file.