Related products are items that either complement or are similar to what a customer is viewing or has added to their cart. They help increase sales through impulse purchases, provide alternatives or replacements, and encourage product discovery.
🧾 Example: Related Products Data
The ItemID must match the ItemID in the system exactly.
🔹 Note: PhotoName is not required on the Import Related Products Template. If the item is already in the system and has a photo connected to it, you can leave this field blank.
| ItemID | RelatedItemID | PhotoName | RelatedItemOrder | IsDeleted |
| 12345 | 67890 | 67890 | 1 | False |
| 12345 | 78901 | 78901 | 2 | False |
| 12345 | 89012 | 89012 | 3 | False |
| 12345 | 90123 | 90123 | 4 | False |
📋 Required Template: Import Related Products Template
- Ensure your file is in
.xls,.xlsx, or.txt(Tab Delimited) format.
Template Field Descriptions
ItemID 👚 (not editable)
- The product SKU for which you're creating related items.
RelatedItemID 👕 (not editable)
- The SKU of the related product.
PhotoName 🖼️
- Optional override of the image file name (use if it differs from
ItemID.jpg).
RelatedItemOrder ↓
- Sets the display order for related items.
IsDeleted ✅ ❌
- Controls visibility of the related item.
False= show the item-
True= hide the item
🖥️ How Related Products Appear on Different Platforms
RepZio
-
Displays with a picture-on-picture icon.
🔹 Note: Related products do not appear on the RepZio iOS App for iPhone.
ShopZio
-
Related products are not supported on ShopZio.
B2B Direct
-
Shows under a “You Might Also Like” section.
🔹 Note: This section title cannot be customised.
🔄 Optional: Use “Show Related For” to Group Related Products
The ShowRelatedFor field on the Import Products Template allows you to associate related products across multiple listings in bulk.
Step 1 – Create a Related Group
Use the Import Related Products Template to create your group.
| ItemID | RelatedItemID | PhotoName | RelatedItemOrder | IsDeleted |
|---|---|---|---|---|
| ABC123 | ABC124 | 1 | False | |
| ABC123 | ABC125 | 2 | False | |
| ABC123 | ABC126 | 3 | False | |
| ABC123 | ABC127 | 4 | False | |
| ABC123 | ABC128 | 5 | False | |
| ABC123 | ABC129 | 6 | False |
Step 2 – Export Products and Add "ShowRelatedFor"
Export your product list from WebManager.
For each related item, enter the main product's ItemID in the ShowRelatedFor field.
| ItemID | showRelatedFor | isDeleted |
| ABC124 | ABC123 | False |
| ABC125 | ABC123 | False |
| ABC126 | ABC123 | False |
| ABC127 | ABC123 | False |
| ABC128 | ABC123 | False |
| ABC129 | ABC123 | False |
Upload both templates back into WebManager and push live.
✅ The full list of related items will now appear for any product within that group.